Sauna culture is for everyone - everyone deserves a good sweat and cold plunge. Each of our sites is designed with accessibility in mind, and we’re continually working to make our spaces welcoming, safe and comfortable for all visitors so nobody misses out on the magic.
All Sites
Seating
There are benches and seats positioned around the site. If you would like to move a chair to support you please feel free to do so yourself, or ask a member of staff to assist you.
Mobility aids and medication
We currently do not have any mobility aids on site, so we invite you to bring your own. We cannot take responsibility for the functioning of any personal equipment inside the sauna, so if you would like assistance in leaving anything outside of the sauna while you are inside, then please speak to a member of staff who will be happy to help keep your belongings safe.
If not in use during the session, then wheelchairs would typically be stored outside. If weather is poor, then wheelchairs can be stored in our storage unit on site.
If you would like us to look after medication while you sauna, for example, an EpiPen, please let a member of staff know.
Pets
Guide/assistance dogs are welcome on site. For more information, please check our FAQ page.
Children and babies
Parents are welcome to come to the sauna with their children; however, children must be supervised at all times. More information about our baby change and storage, please check below for each site. Our child policy can be found on our FAQ page.
Medical emergencies
There will always be a first-aid trained staff member on site. All staff are able to access the data you provided when signing up for an account, which includes details of next-of-kin and any health conditions you have chosen to disclose. The nearest Accident and Emergency department is next door at Kings College Hospital, Denmark Hill, London SE5 9RS
We recommend speaking to your GP in advance of using the sauna if you have concerns about how it may affect any long-term health conditions you have.
We do not advise coming for a sauna if you have come directly from a medical procedure, including blood tests or injections. It is not permitted to sauna or plunge if you have an open wound. If you need to reschedule your session due to unforeseen medical circumstances please contact support@community-sauna.co.uk.
We always welcome feedback on how we can improve our accessibility. If you have anything you would like to share please email Hannah-Lily at hannahlily@community-sauna.co.uk
Camberwell
Hackney Wick
Stratford
Walthamstow
Camberwell
Transport
The site is 400m from Denmark Hill Station, which is about a five minute walk. All platforms at Denmark Hill have step-free access.
Between 06:30-18:00 the closest carpark is Denmark Hill Car Park which is situated at the station, approximately 400m away. There are also 15 parking bays for Blue Badge holders at Kings College Hospital, which is approximately 600m away.
We are unable to provide on-site parking as the site is located within a public park.
Entrance and pathways
There are routes through the park to the sauna site, which are step-free, and our site entrance is also step-free. As the park is on a hill the gradients can be steep, so we recommend coming with a companion if you are using a non-powered chair.
The ground is a mix of decking, concrete and slate chips.
The site is split between two levels. The ground level is accessed via a slate chip path with wood chip around it. On this level, there is a reception to sign in, a toilet, and a fire circle for relaxing before or after your session. To access the second level, there is a seven-meter-long ramp. This ramp has a gradient of 1:10, so you may require assistance to ascend if you are using a manual wheelchair. There is a handrail to assist you on this ramp. The second level contains the saunas, showers, changing rooms, accessible toilet and lockers. The ground is concrete or decking and there are some ramps made of timber. Further details of steps and ramps can be found below.
When leaving the sauna, please be aware that although the path looks to go in both directions, the right-hand path descends on a steep ramp onto grass. We advise turning left out of the exit for the most accessible route off the site.
Lockers
There is level access to the lockers. If you have a personal assistance item or medical aid that doesn’t fit in the locker, or you would prefer to keep it with a member of staff, please speak to our staff at reception when you sign in.
Saunas
Robin
This sauna is wheelchair accessible. There is space for one wheelchair inside and a 150x150cm turning circle. Wheelchairs can also be left outside the sauna.
The distance from the plunges to Robin is 11 metres and there is no handrail support over this distance.
There is a handrail along one side of the inside of the sauna that reaches from the door to the lowest bench - this distance is 3.5 metres.
Mista Vista
This sauna has one 14cm step to enter.
The benches are next to the door so you can sit down immediately, and there are three levels to choose from.
There are no handrails inside.
The distance from the plunges is 10 metres and there is no handrail support over this distance.
Larchi
This sauna has one 30cm step up to enter.
The bench inside is at one level, 90cm from the ground, and there is one internal step 30cm high.
The distance from the plunges is 7.5 metres and there is no handrail support over this distance.
Toilets
There are two toilets on the site.
One toilet is behind reception, which has one step 20cm high to enter
The other toilet is an accessible toilet (type AS) rented from Portakabin, accessed via a ramp. Inside this toilet are facilities for baby changing, a toilet and a shower
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Showers
Access to the cold showers is step-free.
There are five warm showers, four in a designated shower block and one in the accessible toilet.
The shower block is accessed by two steps, each step is 23cm high. There is currently a narrow entrance to the showers in the block, so if you prefer more space, please use the accessible shower.
Plunges
There are two communal cold plunges.
One is set to 5 degrees, the other at 10 degrees.
Neither plunges are step free. To access them, you climb two steps each 32cm, and then step over a 40cm lip to enter. There is a handrail to support you on the steps. Inside the plunge, there is a step that you can sit on, 50cm down from the lip.
Changing rooms
There are four cubicle changing rooms, which are 120cm wide and 150cm deep. The doorways are 90cm wide. There is a small step up to the changing room cubicles that is 10cm high.
There are also two communal changing rooms, one for all genders and one for those who identify as women.
These changing rooms are accessed by ramps that are not wheelchair accessible; they each have a lip of 10cm and one has a gradient of just over 1:4 and the other is 1:5.
The accessible toilet can be used for level access changing.
Lighting and noise
The sauna is outdoors with low-level festoon lighting.
The site is quiet, situated within the park. Often, staff play gentle music and sometimes you can hear the sirens of emergency vehicles on the main road. Occasionally, an air ambulance helicopter takes off and lands at the neighbouring hospital. Inside the sauna, it is recommended to speak in quiet voices, and there is one silent sauna (Robin).
If you are finding noise levels to be a problem for you, please speak to a member of staff.
There is no induction loop on site and none of our staff are fluent in BSL.
Children
The site has a baby changing unit inside the accessible toilet and pushchairs can be stored similarly to wheelchairs (see above).
Hackney Wick
Transport
The site is 800m from Hackney Wick station which is about a twelve-minute walk. All platforms at Hackney Wick have step-free access.
The closest car park is Queen Elizabeth Olympic Park Multi-Storey Car park, which is approximately 600m away. There are four parking bays for Blue Badge holders at Copper Box Arena, 900m from the site.
We are unable to provide on-site parking.
Entrance and pathways
The standard entrance to the sauna is through The Bath House, which has seven steps up to the front door (20cm each) and a 35m walk through the cafe, followed by 8 steps (20cm) down to the site. There is a lift that enables step-free access; however, it is currently out of order. It is also possible to enter the site through the step-free back entrance but staff must be alerted if this entrance needs to be used.
The ground of the main sauna area is concrete with rubber matting at certain points. The Lunar Lodge area is decked and can be accessed through a small area of astroturf.
Lockers
There is level access to the lockers.
If you have a personal assistance item or medical aid that doesn’t fit in the locker, or you would prefer to keep it with a member of staff, please speak to our staff at reception when you sign in.
Saunas
There are seven saunas, none of which are wheelchair accessible. Information for Lunar Lodge is further down in this document.
Martin
Martin has one level of benches at 47cm from the ground and 47cm deep.
There are two doors, each 51cm wide, and four steps to enter, the highest of which is 35cm. There is also a 14cm lip on the door threshold.
The distance from the plunges to Martin is 1.35m.
Ricardo and Halko
Ricardo and Halko have matching interiors, each with one level of benches at 95cm from the ground and 45cm wide. There are two internal steps, each 25cm high.
Each door is 62cm wide and Ricardo has two steps of 25cm each to enter. Halko has a short ramp and a step of 12cm to enter.
The distance from the nearest plunges to each sauna is 3m.
Loyly
Loyly has two levels of benches. There is one lower seat at 45cm from the ground and four spots on the higher bench at 90cm high, with a 45cm step between them.
The door is 60cm wide and there is a ramp to enter; however, it is not wheelchair accessible.
The distance from the nearest plunges to Loyly is 10m, and the showers are Xm away.
Treehouse 2.0
Treehouse 2.0 has X levels of benches. The lower bench is Xcm from the ground and the higher bench is Xcm high. There is a step of Xcm between them. Each bench is Xcm wide.
The door is Xcm wide and there is X steps to enter, each Xcm high.
The distance from the plunges to Treehouse 2.0 is 3.4m.
Saunaverse
Saunaverse has three levels of benches. The lowest bench is 42cm from the ground and 52cm deep, the middle bench is 84cm high and 82cm deep, and the top bench is 128cm high and 52cm deep. There is a 24cm step up between the benches.
There are two doors to enter, each is 60cm wide.
There are three steps to enter, the highest of which is 24cm.
The closest seat is immediately next to the door, which is indicated as a priority seat.
There are two benches in the porch of the sauna.
The distance from the plunges to Saunaverse is 7m, and 15m to the shower.
There are no grab rails inside the sauna.
Toilets
There are no toilets directly in the sauna area; you must go inside the cafe to use their toilets. There are three toilet blocks - one disabled toilet with baby changing facilities, one block with two functional cubicles, and one block with one cubicle and urinals. All the toilets are gender neutral.
Shower and plunge
There are currently no warm showers. In the main sauna area, there are three showers in an outdoor block, access to which is step-free. In the Lunar Lodge area, there are a further two cold showers, see below.
There are six plunges in the main sauna area:
Two bath saunas, set to 11 degrees, which have a 60cm lip to climb into.
One large circular plunge set to 2 degrees with a 60cm lip, and a 20cm step up.
Three plunges set to 7 degrees accessed by climbing up four steps each 20cm high, and then over a lip of 40cm. Two of these plunges have pool ladders to assist entrance and exit.
There is also one large circular plunge in the Lunar Lodge area, see below.
Changing rooms
There are three blocks of changing rooms.
One block has level access and includes four cubicle changing rooms, which are 120cm wide and 100cm deep. The doorways are 63cm wide.
Another block of five cubicles, which are 85cm wide and 114cm deep. The doorways are 67cm wide. There are two 15cm steps to access these cubicles.
There is a third block of two changing rooms in the Lunar Lodge area, see below.
Lunar Lodge Area
In the Lunar Lodge Area, there is one 24-person capacity sauna, two showers, two changing rooms, lockers and a plunge pool.
There is a 20cm step up to the area, which is the only area of the site that is decked.
Lunar Lodge sauna has three levels of benches. The lowest bench is 45cm from the ground, the middle bench is 90cm and the top bench is 135cm. There is a 45cm step up between the benches.
The door to the sauna is 60cm wide and there are two 24cm high steps to enter.
There is one plunge set to 11 degrees 2 metres from the sauna. This has three steps up each 20cm high, and then a lip of 40cm to climb over. The plunge is 80cm deep.
There are two showers with a small lip of 20cm to enter, each with a curtain for privacy.
There are twelve lockers plus open shelving to store belongings.
There are two changing rooms with level access from the rest of the deck, each 97cm wide by 137cm deep. There is a seat inside each changing room. The doors are 62cm wide.
There are two benches in this area and access to drinking water.
This area usually has no music playing and is a quiet space.
Lighting and noise
The sauna is outdoors with low-level festoon lighting.
Staff play gentle music and sometimes you can hear the traffic from nearby roads. Inside the sauna, it is recommended to speak in quiet voices, and there is one silent sauna
If you are finding noise levels to be a problem for you, please speak to a member of staff.
There is no induction loop on site, and none of our staff are fluent in BSL.
Stratford
Walthamstow
Transport
The site is 800m from Blackhorse Road Station, which is about a ten minute walk.
The nearest bus stop is Priestley Way (Stop BS and Stop BF) which is served by the 158 bus.
We have installed bike racks to lock up your bike outside the sauna.
The closest car park is Denmark Hill Car Park which is situated at the station and is open from 06:30-18:00. There are no car parks or no designated Blue Badge parking nearby to the sauna, however limited on-street parking is available on Higham Hill Road.
Blackhorse Road Station is not fully accessible. Step-free access is available to both London Overground platforms (Suffragette Line). There is no step-free access to the London Underground Victoria Line platforms; an escalator is operational to reach these platforms. The nearest step-free London Underground station is Tottenham Hale (Victoria Line), from where you can get the 123 or 230 bus route to Blackhorse Road Station (Stop BD). This stop is 800m from our location..
Entrance and pathways
The entrance to our site is step-free, with a short ramp with a 1:15 gradient up to reception.
The ground is made of level access wooden decking.
Lockers
There is level access to the lockers. If you have a personal assistance item or medical aid that doesn’t fit in the locker, or you would prefer to keep it with a member of staff, please speak to our staff at reception when you sign in.
Saunas
Sauna One
The entrance is level access and has a door width of 84cm .
There is space for one wheelchair inside and a 150x150cm turning circle. Wheelchairs can also be left outside the sauna.
The closest bench is 1.8 metres from the door and there is a handrail support along this distance.
There are two levels of benches and the step between the benches is 45cm.
The distance from the Plunge Island to this sauna is 2.7 metres and there is no handrail support over this distance.
Octavia
The entrance is level access and the door width is 84cm.
There is a 150cm x 150cm clear area in the entrance and wheelchairs can be brought inside the sauna in this space, or left outside.
The closest bench is 1.2m from the door.
There are two levels of benches and the step between the benches is 45cm.
There are no handrails inside.
The distance from the door to Plunge Island is 3.5 metres and there is no handrail support over this distance.
Ursula
The entrance is level access and the door width is 60cm.
There is no space for a wheelchair in this sauna.
The benches are next to the door, so you can sit down immediately.
There are two levels of benches and the step between them is 45cm.
There are no handrails inside.
The distance from the door to Plunge Island is 5 metres and there is no handrail support over this distance.
Cold plunges
There are five communal cold plunges - four in ‘plunge island’ and one standalone plunge.
The plunges are set to between 3 and 12 degrees.
None of our plunges are step-free.
To access Plunge Island there are four steps, each 25cm high.
To enter the plunges on Plunge Island (four plunges) you must step over a 20cm lip and then down 65cm into the plunge. Two of our plunges have pool-style ladders to assist entrance.
There is a handrail to support you on the steps. Inside the plunge there is a step that you can sit on.
The fifth plunge has two 30cm high steps to enter, and then a 65cm step down into the plunge.
Toilets
There are four portakabin toilets on the site: one accessible (type AS) and three non-accessible, as well as two urinals.
All toilets have level access.
Inside the accessible toilet are facilities for baby changing, a toilet and a shower.
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Showers
There are five warm showers: four in the designated shower block and one in the accessible toilet.
There are two cold showers.
There is level access to all showers.
Changing rooms
There are twelve cubicle changing rooms, which are 1.8m by 1.8m inside. There is level access to all changing rooms. The accessible toilet can also be used as a changing room. Two of our changing rooms have grab rails.
Lighting and noise
The sauna is outdoors with low-level lighting.
The site is quiet, situated in a quiet area next to a community garden. Staff often play gentle music. Inside the sauna, it is recommended to speak in quiet voices.
There is only one silent sauna (Octavia). If you are finding noise levels to be a problem for you, please speak to a member of staff.
There is no induction loop on site and none of our staff are fluent in BSL