Privacy Policy

 

The Community Sauna Baths CIC is a Community Interest Company founded and operating at 80 Eastway, Hackney Wick, London, UK. It aims to promote authentic sauna in the UK by aiding and facilitating communities to establish their own neighbourhood sauna.

How do we collect your data?

https://www.community-sauna.co.uk/

Signing up for newsletter. We obtain email addresses only, which are stored in Hubspot to send out occasional marketing offers and service updates.

Contact form. Your first name, last name, email and message is collected and sent through to email.

Email data that you provide. When you contact us via email, we will retain your email and our response to it for as long as the business issue remains and there is a legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.

Face to face contact. If you provided your contact details to us at an event, we may contact you via email, post or telephone. The legal basis for this is legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.

Customer satisfaction surveys. We occasionally invite our customers to feedback to us on how we are doing as a company and to scope how we are doing against our commitments as a community interest company. These surveys are constructed in Google forms and are totally anonymous. Responses will be collected in a Google sheet which is only accessible to the board of directors. If the survey respondent gives permission, we may use some of the data shared for marketing or impact reporting purposes.

Customers

We hold the data of all our customers in the Squarespace Acuity booking system. We hold this data under the legal basis of legitimate interest and will send our customers operational information relating to their booking in order to ensure that their experience with us is of the highest possible quality.

Your rights

Under the General Data Protection Regulations, you have rights as an individual which you can exercise in relation to the information we hold about you.

These rights are:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights in relation to automated decision making and profiling.

Accessing your information

Community Sauna Baths CIC is happy to give people access to their personal information. You can find out if we hold any of your personal information by contacting us, or by making a ‘right of access’ request under the General Data Protection Regulation.

Links to other websites

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to the Privacy Policy

We keep this policy under regular review so you may wish to check it from time to time. We will notify you if any significant changes are made to the policy.

How to contact us

Please email us at info@community-sauna.co.uk