Membership Overview

• The Regulars Club membership is available for £23 per month or £230 per year on a rolling basis.

• Your membership is non-transferable and may only be used by the person who purchased it.

• Your membership gives you access to discounted general sauna sessions and private hire.

• Your discount is valid at our Hackney, Stratford, Walthamstow and Camberwell sites.

What’s Included?

• 50% off sauna sessions at all of our locations (excluding Peckham).

• Access to member-only priority booking slots.

• Discounts on walk-ins.

• 15% off private sauna bookings in Hackney, including our 5 person private sauna and 20 person private Lunar Lodge.

• Events, treatments, and special promos are not included.

Membership Duration

• Your membership renews automatically every month or year from the day you sign up. Upon cancellation, your membership remains valid until the next billing date.

• You can cancel at any time by emailing support@community-sauna.co.uk.

Usage Policy

• Members must follow all sauna rules, site guidelines, and sauna etiquette.

• Community Sauna CIC reserves the right to cancel a membership or refuse entry if these rules are broken.

• Memberships cannot be paused, but you can cancel and rejoin at any time.

Refund and Cancellation Policy

• Please note that cancellations made less than 24 hours before the session start time are not eligible for a refund or reschedule - this includes reasons like illness, travel delays, or site closures.

• If a session is cancelled before 24 hours, your refund should arrive within 5–10 business days.

• To reschedule your booking, you’ll first need to cancel your existing booking. Once cancelled, you can book a new session at your preferred date and time.

Facility Rights

• Community Sauna CIC may change opening hours, site features, or membership benefits at any time, without prior notice.

• Community Sauna CIC mayclose sites, saunas or cold plunges temporarily for maintenance or unforeseen reasons, without notice.